New hotel with waterpark for Côte d’Ivoire.
Amusement Logic is the company chosen for the design and construction of a unique new recreational complex on the Ivory Coast.
Specialization and segmentation, key points for family hotels.
The hospitality industry faces a challenge: creating client loyalty in the most demanding of customers; children. The hospitality industry faces a challenge: creating client loyalty in the most demanding of customers; children. Satisfying the children's segment requires specialization, not only in regards to the installations so that they are size-appropriate, but also providing a fun and entertaining atmosphere, as well as elements such as child-friendly catering. The concept of “one hotel for all” has been left behind and given way to specialization and segmentation, in response to tour-operator pressure and strong national and international competition, which increasingly offers “All inclusive” [...]
Malaysian resort
This month we’re off to Malaysia, where we’re developing the design of a luxury resort on the island of Borneo, a paradise for biodiversity and diving mecca. Despite its cultural wealth and touristic attraction, this area has a deficit of luxury hotel establishments, a niche detected by our client, who has entrusted us with the design of a tourist complex on a small island surrounded by coral reefs. In addition to first class accommodation, the commission includes the planning of a series of leisure activities, to be carried out in aquatic spaces near the island, thus offering customers a recreational [...]
How can customer experience be improved?
To exceed travellers’ expectations, hotels must reinvent themselves and update their offers continuously. In fact, the experience does not start when the client arrives at the hotel, but much earlier. The website, social networks and after-sales service, for example, are essential elements in reinforcing the quality of the experience. Comments from existing customers are also a way to inspire confidence and attract new clientele. Nowadays, the traveller is not only looking for a room to sleep, but expects to enjoy an exceptional and unique moment. Hotels must also be able to adapt to each type of customer. The business traveller [...]
This will be the Ikos Andalusia, a benchmark for all-inclusive luxury.
The hotelier Ikos Resorts is moving ahead with the construction of its first hotel in Spain, in Estepona, Malaga – the Ikos Resort. It will have seven restaurants, first-class sports facilities, a theatre, outdoor and acclimatised pools and a spa and it’s forecast to open for 2020. It has an investment of 150 million Euros and aspires to be an international luxury all-inclusive establishment. It will be executed by the groups Acciona Construcción and Sando, who will be responsible for the rehabilitation, refurbishment and expansion of the existing Princess de Estepona hotel. The complex, located in Estepona, (Malaga), has seven [...]
How to satisfy traveller 4.0?
To prosper and remain competitive, players in the hotel sector can no longer rely solely on new technologies. In fact, today customers always demand more and are willing to pay more to enjoy a unique and exceptional experience. So, how can the growing expectations and needs that are increasingly different from the traveller, be met? Here are some essential solutions to satisfy traveller 4.0. Firstly, there are several simple ways of improving clients’ stays. Wi-Fi, for example, is an essential and decisive element when choosing a hotel. Actually in 2019, a time in which everything is connected, a hotel wanting [...]
Smart rooms at the service of customer experience
Nowadays, travellers seek new technologies and new experiences. Hotel companies know this and they should act to satisfy this demand. As such, smart hotels have become a priority for hoteliers. Actually, smart rooms have many functions that allow hotels to be more efficient. They allow costs to be reduced in terms of water and electricity consumption, and avoid personnel carrying out too many mechanical tasks. Currently, designing or renovating a room is not just about design and colours. In fact, transforming a room is about implementing new technological equipment; adjusting the lighting with several options to create a personalised ambience, [...]
New Caribbean waterpark: Hilton La Romana
We’re delighted to inform you that we’re developing a new waterpark for the Hotel Hilton La Romana in the Dominican Republic. The park will have a slide complex, lazy river, children’s area and is included in the hotel’s complete remodelling project. The Caribbean has become one of the world’s largest developing and growing tourist markets, which is reflected both in the creation of new hotels, as well as the refurbishment of existing ones to adapt them to new quality standards demanded by customers. In this context, one of the aspects valued most by clients when choosing a hotel establishment to [...]
Barceló Bávaro Palace is one of the 25 most recommended hotels in the Caribbean for families.
One of the common areas of the hotel, developed by Amusement Logic. Barceló Bávaro Palace awarded with the Traveller’s Choice, the only touristic distinction based on the opinions of TripAdvisor users worldwide. One of the most important TripAdvisors awards, the Traveller’s Choice, has been awarded to Barceló Bávaro Palace as one of the most recommended hotels for families in the Caribbean. The hotel, part of the Barceló Bávaro Grand Resort complex, has one thousand four hundred and two bedrooms, and offers an “all inclusive” service which includes the best gastronomy, aquatic activities, state-of-the-art SPA, Casino, water parks and a shopping [...]
RIU Hotels & Resorts extends its participation in TUI AG
For a value of 10,259,830 Euros, the RIU Hotels & Resorts chain has acquired another 1,100,000 shares of TUI AG, increasing its share from 3.38% to 3.56%. As stated by the CEO of the hotel chain, Luis Riu, the purchase "is another step in the historic collaboration between the two companies and a further sign that the 4th generation of the family, as well as the 3rd, continues to bet on the company’s future in conjunction with the leading tourist group in the world.” RUI and TUI maintain a historical relationship since the 1950s. In 1977 Riu Hotels S.A., a [...]
